Warranty
2-Year Warranty. Zero Fine Print.
Every product on ChrisTech is backed by a comprehensive 2-year warranty covering manufacturing defects and hardware failures.
2 Years
Standard Coverage
All products
4 Years
Extended Coverage
With Extended Protection
24h
Claim Review
Specialist response
100%
Cost Coverage
Parts and labor
Coverage Details
What's Included
Covered by Warranty
- Manufacturing defects in materials and workmanship
- Hardware component failures under normal use
- Battery defects (capacity below 80% within warranty period)
- Display defects: dead pixels, backlight issues, discoloration
- Connectivity failures: Wi-Fi, Bluetooth, USB ports
- Speaker or microphone failures
- Sensor malfunctions: cameras, touch screens, biometrics
- Charging system failures under normal use
Not Covered
- Physical damage caused by drops, impacts, or mishandling
- Liquid or moisture damage
- Damage from unauthorized modifications or repairs
- Cosmetic damage: scratches, dents, broken plastic
- Consumable parts: cases, cables, screen protectors
- Products with tampered or missing serial numbers
- Issues caused by third-party software or accessories
Filing a Claim
How to Claim Warranty
01
Submit a Claim
Log in to your account and navigate to your order. Click "Warranty Claim" and describe the issue with photos if applicable.
02
Specialist Review
A certified technician reviews your claim within 24 hours and contacts you to confirm eligibility and next steps.
03
Repair or Replace
We repair the product at our service center or replace it with the same or equivalent model at no cost to you.
04
Return to You
Repaired or replacement units are shipped back with express delivery within 5–7 business days from claim approval.
Warranty FAQ